PRIVACY POLICY

Ascent Consumer Products Privacy Policy

Last Updated: April 7, 2023

We value the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. Please read this Privacy Policy carefully, and if you have any questions, feel free to contact us.

By using our website and services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. 

1. Information We Collect

We may collect personal information from you in various ways, including when you:

  1. Register an account on our website.
  2. Make a purchase or request a return or refund.
  3. Sign up for our newsletter or promotional materials.
  4. Contact our customer support team.

The personal information we may collect includes, but is not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (such as credit card or PayPal details)
  • Order history
  • User-generated content, such as product reviews or comments

We may also collect non-personal information about your device and browsing activity, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Website referral and exit pages
  • Date and time of visit
  • Time spent on our website

2. Use of Your Information

We may use the information we collect from you for various purposes, including to:

  1. Process and fulfill your orders.
  2. Provide customer support and resolve issues.
  3. Send you newsletters, promotional materials, or other communications. 
  4. Improve our website, products, and services. 
  5. Analyze website usage and user behavior. 
  6. Comply with legal obligations and prevent fraud or other unlawful activities.

3. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  1. With service providers who perform functions on our behalf, such as payment processing, order fulfillment, marketing, and analytics.
  2. In connection with a merger, acquisition, sale of assets, or other business transactions. 
  3. If required by law, in response to a subpoena, court order, or other legal process.
  4. To protect our rights, property, or the safety of our customers and website visitors. 
  5. We do not sell your personal information to third parties for their marketing purposes.

4. Protecting Your Information

We take the security of your personal information seriously and implement reasonable safeguards to protect it from unauthorized access, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information. 

5. Cookies and Other Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and to enhance your experience on our website. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may limit some functionality on our website. 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review the privacy policies of any third-party websites you visit. 

7. Your Privacy Rights

If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA), such as the right to access, delete, or opt-out of the sale of your personal information. To exercise your privacy rights, please contact us using the information provided below. 

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and for any reason. Any changes to this Privacy Policy will be posted on this page. Your continued use of our website and services following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. 

9. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to remove that information from our systems and delete it. 

10. International Users

Our website is operated in the United States, and the information we collect is governed by U.S. law. By accessing or using our website and services, you acknowledge and agree that your information may be transferred to and processed in the United States and other countries, which may have different data protection laws than your country of residence. 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ascent Consumer Products
cs@ascentconsumerproducts.com
888-547-5492

Thank you for visiting our website and for your trust in our commitment to your privacy.